Carry-On Allowance | 6 / 10 |
Checked Bag Allowance | 5 / 10 |
Excess Baggage Fees | 8 / 10 |
Overall Grade | 6.3 / 10 |
Each traveller is permitted to carry-on one (1) piece of carry-on baggage limited to 10kg/22lbs, and one (1) personal item, as per the list below. All carry-on baggage must meet the weight and size dimensions as noted in the Free Luggage Allowance Table above.
Carry-on items include, but are not limited to, any of the following, and count as one piece of carry-on baggage:
Any kind of bag or suitcase
Briefcases
Camera cases (containing more than one (1) camera, film, spare lenses, or additional photographic equipment)
Diaper bags
Duty-free items
Flexible garment bags are accepted if they fit within the dimensions listed above and can be stored in the overhead compartment
Laptop computers
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Personal items permitted in addition to the one-piece allotment for carry-on baggage can be one of the following items:
A camera
An umbrella
Approved child-restraint device
Containers that carry life-sustaining items (e.g., oxygen, medical supplies)
Crutches, canes walkers or other mobility aids
Food items for on-board consumption, in disposable packages (if on person or in carry-on)
Garment bag (e.g. wedding dress)
Purses that are 25 cm x 30 cm x 20 cm (10 x 12 x 8 inches) in size or less;
Note: If a traveller attempts, at the airport boarding gate, to bring any other items not considered acceptable in addition to the maximum of one (1) pieces of carry-on, they will be asked to return to the check in counter to check their items and return to the gate before the aircraft's scheduled departure.
A single piece of luggage is included in Enerjet's free checked baggage allowance. Bringing a second piece will cost $10. The maximum total combined weight of both pieces is 20kg/44lbs.
Each piece of checked luggage is subject to search by airport security screeners. Locking luggage may result in the lock(s) being broken by airport security screeners or delayed luggage. Enerjet and airport security screeners will not be responsible for damaged/broken locks or delayed luggage if luggage is checked-in locked.
Travellers checking-in luggage are required to have name identification on the luggage.
If you are part of a tour group and have luggage transfer service planned at your destination, please see your tour representative near the Enerjet check-in counter for any special luggage labelling instructions.
Enerjet requests that all valuables and personal medication (clearly marked with the prescription and pharmacy labels) be removed from checked baggage and placed in carry-on baggage.
Travellers who have purchased a seat for an Infant are invited to check luggage as per Enerjet's luggage allowance policy.
Travellers with an infant who have not purchased a seat for the infant do not receive baggage allowance for the infant, but will be allowed free of charge two (2) extra pieces of checked baggage per infant, which may include a small bag, car seat, stroller or play pen.
When the total weight of checked luggage exceeds 20 kg, an excess baggage charge will apply. Excess pieces of luggage are also subject to the excess baggage charge.
1st checked bag $0, per direction
2nd checked bag $10, per direction
3rd checked bag $40, per direction
4th checked bag $40, per direction
Oversize bag $40, per direction
Overweight bag $40, per direction
Maximum allowable weight per piece of luggage is 32 kg (70lbs). Luggage over 32 kg (70lbs) will not be accepted by Enerjet.
Carriage of excess luggage by Enerjet is subject to weight and space availability.
Payment types accepted for excess luggage fees:
Canada: Canadian cash and major credit card
Mexico: U.S. cash
Special Items Included in the Free Luggage Allowance:
When properly packed and in adherence to the checked luggage allowances, Enerjet will accept the select special items as a piece of checked luggage. It is required that all items are packed in hard shell containers specifically designed for shipping. If otherwise packed or the check-in agents feel it is appropriate, item(s) will only be accepted as checked luggage with a limited liability release form (completed during the check-in process). Please note irregular items as defined herein, such as sporting equipment or musical instruments may not be substituted for the free personal baggage allowance (check in and carry on). Also, any unused weight within the irregular items allowance may not be transferred or used toward personal combined baggage allowance (combined check in and carry on),
Mobility Aid Devices
Enerjet will accept mobility aide devices at no additional charge. Mobility aid devices include:
An electric wheelchair,
A scooter or manually operated rigid-frame wheelchair,
A manually operated folding wheelchair,
A walker cane, crutches or braces,
Any device that assists the person to communicate better, and
Any prosthesis or medical device.
Musical Instruments
All instruments must be appropriately packed as suggested by the manufacturer
A limited liability release form may be required to be signed
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