Carry-On Allowance | 8 / 10 |
Checked Bag Allowance | 7 / 10 |
Excess Baggage Fees | 6 / 10 |
Overall Grade | 7.0 / 10 |
1 piece of 10 kg maximum dimensions of 50x40x25cm is allowed for short haul,
medium haul and long haul flights operated by Orbest Airlines.
For bags that are excessively heavy: extra pieces must be checked. This one piece must be placed either under your seat or in an overhead storage bin of the aircraft. Bags with built-in roller boards will not be accepted in the cabin unless the dimensions including wheels and handles are as outlined above. [AMZ asins='B00LB7REFK,B082K8ZNQ1,B07ZWLQF9T,B00NW62PCA']
Musical Instruments in the Cabin
The instruments must meet the size dimensions for carry-on baggage to be allowed in the cabin (25 x 45 x 50 cm. or 10 x 16 x 20 inches). If you wish to carry a larger instrument in the cabin, a seat must be purchased for the instrument.
The baggage allowance for checked baggage is 1 piece of maximum 23 kg on flights operated by Orbest, if the flight is operated by another company, check with the airline operator.
Musical Instruments
To be accepted as cargo/ checked luggage, please have the instrument packed in a rigid case. We do recommend that you take additional insurance coverage.
For short haul/ medium haul flights:
Any piece exceeding 23Kg (23Kg and 32Kg between) 60 EUR.
Exception: Residents in the Balearic and Canary Islands flights EUR 14.
60 EUR per additional piece for excess baggage.
For long haul flights:
Any piece exceeding 23Kg (23 to 32 kg) 60 EUR.
60 euros for the 1 st additional piece. Other parts EUR150 c / u for excess
baggage.
Please be advised that the airline recommends that all bags be locked, and that unless insured, that the bag remains at the owners risk throughout the flight. Bags that are scuffed, torn, or otherwise show signs of age and wear will have limited release tags completed before being accepted for check-in. There is a certain amount of wear and tear that is the normal result of use and for which the airline is not responsible, and we therefore decline claims.
Please ensure that medications, cash, jewellery, electronic goods and fragile items remain in the possession of the passenger throughout the flight and should be carried in the cabin. The airline will decline to accept fragile items unless they are properly packed for shipping and a limited release tag completed. We do recommend that items of a fragile nature be insured for shipping.
Our liability is limited for the carriage of items of value in checked luggage unless we have been advised at the time of check-in. We strongly advise that additional insurance be purchased for all fragile articles including sporting equipment. Baggage should be designed to protect its contents and packed accordingly to prevent damage in the course of normal handling.
Babies
Babies are accepted once they have reached 7 days of age: please note some countries still require passport / birth certificates for entry. Strollers are accepted as a courtesy.
There are special rows on each aircraft that are equipped for lap-held infants and children, we therefore ask that you advise your travel counselor at the time of booking if you are traveling with an infant so that you can be seated appropriately.
Spanish Civil Aviation Safety regulations do not permit children or infants to be seated at emergency exit rows.
Disabled People
Persons with disabilities are permitted to choose the seats considered most appropriate to their needs and in compliance with Portuguese Civil Aviation Safety regulations.
We do suggest that requests for seating or other services be made in advance of the flight by advising your travel agent at least 48 hours prior to flight departure of your special needs.
Wheelchairs and aids to mobility are accepted as a courtesy. Wherever possible, the passenger would use their own wheelchair up to the door of the aircraft from which point it would be stowed in the hold. On arrival, every attempt is made to have the personal wheelchair available at the door depending on the airport of operation.
ORBEST is not able to accept wheelchairs or mobility aids with spill-able (wet) batteries.
Dogs for those with visual or auditory disabilities are accepted on board with a harness. In order to give the dog space, a bulkhead row, window seat would normally be assigned.
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