Carry-On Allowance | 3 / 10 |
Checked Bag Allowance | 6 / 10 |
Excess Baggage Fees | 7 / 10 |
Overall Grade | 5.3 / 10 |
Aitutaki
For flights to Aitutaki the following applies:
Each adult or child fare-paying passenger may carry onto our aircraft one item of baggage that weighs less than 3.5kg and is able to be stowed under your seat OR in the overhead lockers available on our Saab 340 Aircraft. No baggage allowance for infants.
Southern Group Islands
For flights to Atiu, Mangaia, Mauke and Mitaro the following applies:
Each adult or child fare-paying passenger may carry onto our aircraft one item of baggage that weighs less than 3.5kg and is able to be stowed under your seat. No baggage allowance for infants.
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Northern Group Islands
For Flights to Manihiki, Penrhyn and Pukapuka the following applies:
Each adult or child fare-paying passenger may carry onto our aircraft one item of baggage that weighs less than 3.5kg and is able to be stowed under your seat. No baggage allowance for infants.
Papeete, Tahiti
For Flights to Papeete, Tahiti the following applies:
Each adult or child fare-paying passenger may carry onto our aircraft one item of baggage that weighs less than 3.0 kg, is able to be stowed under your seat or in an overhead locker and has overall dimensions of less than Length width height = 150cm (59"); wheel and handle included. No baggage allowance for infants.
Aitutaki
For flights to Aitutaki the following applies:
Each adult or child fare-paying passenger has a free 20 kg baggage allowance (except last minute fares where the allowance is 16 kgs). Your baggage must be of normal dimensions. We will carry excess baggage only if space and weight permit; excess baggage will be subject to a surcharge. In addition, you may carry onto our aircraft one item of baggage that weighs less than 3.5kg and is able to be stowed under your seat OR in the overhead lockers available on our Saab 340 Aircraft. No baggage allowance for infants.
Southern Group Islands
For flights to Atiu, Mangaia, Mauke and Mitaro the following applies:
Each adult or child fare-paying passenger has a free 16 kg baggage allowance. Your baggage must be of normal dimensions. We will carry excess baggage only if space and weight permit; excess baggage will be subject to a surcharge. In addition, you may carry onto our aircraft one item of baggage that weighs less than 3.5kg and is able to be stowed under your seat. No baggage allowance for infants.
Northern Group Islands
For Flights to Manihiki, Penrhyn and Pukapuka the following applies:
Each adult or child fare-paying passenger has a free 10 kg baggage allowance. Your baggage must be of normal dimensions. We will carry excess baggage only if space and weight permit; excess baggage will be subject to a surcharge. In addition, you may carry onto our aircraft one item of baggage that weighs less than 3.5kg and is able to be stowed under your seat. No baggage allowance for infants.
Papeete, Tahiti
For Flights to Papeete, Tahiti the following applies:
Each adult or child fare-paying passenger has a free 20 kg baggage allowance with a maximum of 3 items. Your baggage must be of normal dimensions. We will carry excess baggage only if space and weight permit; excess baggage will be subject to a surcharge. In addition, you may carry onto our aircraft one item of baggage that weighs less than 3.0 kg, is able to be stowed under your seat or in an overhead locker and has overall dimensions of less than Length width height = 150cm (59"); wheel and handle included. No baggage allowance for infants.
Notice on Baggage allowance of other carriers: Air Rarotonga wishes to advise that any higher baggage allowance you may have on your international travel is only valid for travel on your international journey. Such baggage allowances such as International Business class and / or piece concept on travel via the United States and Canada do not apply on Air Rarotonga flight sectors unless otherwise stated. We offer inexpensive storage of your baggage with access during our flight operation hours to allow you to stay within the limit of your baggage allowance on Air Rarotonga flight sectors in case you have arrived in the Cook Islands with excess baggage and do not wish to take all of it to the outer islands.
Southern Group destinations
Excess baggage charges per kilogram - NZD 3.00
Northern Group destinations
Excess baggage charges per kilogram - NZD 6.50
Tahiti
Excess baggage charges per kilogram - NZD 7.50
Baggage Storage / left luggage
Air Rarotonga offers a baggage storage service in case you have bags you cannot or do not wish to take to our outer island destinations.
HOURS OF OPERATION: Available for all inter-island flight departures and arrivals. Please claim your bags as you arrive with our inter island flight. For additional times during checkin hours for Pacific Blue and Air Tahiti Flights, please check with our staff when you deposit your bags.
Rates (per day or part thereof)
Small bag
Normal hours - NZD 1.00
After hours - NZD 2.00
Large bag / backpack
Normal hours - NZD 2.00
After hours - NZD 5.00
Surfboards
Normal hours - NZD 5.00
After hours - NZD 5.00
Bicycles
Normal hours - NZD 5.00
After hours - NZD 5.00
All rates subject to change without prior notice
Special Baggage Restrictions
Special baggage restrictions apply to Northern Group flights to Penrhyn, Manihiki and Pukapuka. If you are traveling with others, then you may combine your baggage entitlement provided that the weight of no individual item exceeds 32kg. We may refuse to carry any baggage which, in our view, is unsuitable for carriage for any reason. Large items of baggage such as bicycles or surfboards may be carried; special conditions will apply and a surcharge may be imposed. Wherever practical, we will carry your baggage on the same flight as you. If this is not practical, for any reason, then we will carry your baggage on the next flight having space and load capacity to do so.
Special Provisions for Infants and Others
Infants (i.e., children under the age of 24 months) may travel for an infant fare, when accompanied by and booked at the same time as an adult passenger, and occupying the same seat as that passenger. Any newborn infant, less than 7 days old, will not be permitted to travel, unless special arrangements are made with us. We will do our best to enable the travel of unaccompanied children, pregnant women, sick and injured persons and persons suffering disabilities and mobility problems. If you or any person for whom you have made a booking has special needs, you should contact Air Rarotonga to discuss what arrangements can be made with us to assure safe and comfortable travel. If you, or any person booked by you requires special care or assistance during a flight, then you should make arrangements for a companion to accompany you (or that person) as our staff are not available to be cater to special care and assistance which might be needed by individual passengers.
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